Get in Touch

Have questions about building your golf simulator? Need help with an order? Our team of experts is here to help.

(703) 423-0570

Call or text — speak directly with a simulator expert

support@shopscratchgolf.com

We typically respond within 24 hours

Chat with our team using the messaging bubble in the bottom right corner of your screen.

Open chat below

Mon - Fri, 9AM - 5PM ET

Closed weekends and major holidays

Send Us a Message

Fill out the form below and we will get back to you as soon as possible.

Our AI Advisor can answer most questions about golf simulators instantly -- from product comparisons to room requirements.

How long does shipping take?
Most items ship within 1-3 business days. Larger items like enclosures may take 5-7 business days. You will receive tracking once shipped.
Do you offer price matching?
Yes. If you find a lower advertised price from an authorized dealer, contact us and we will match it.
Can you help me design my simulator room?
Absolutely. Give us a call or use our Build Your Own tool and AI Advisor for personalized recommendations based on your space and budget.
What is your return policy?
We offer returns within 30 days of delivery for unused items in original packaging. Contact us to initiate a return.